Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Android

Reply
Highlighted
Level 1: Joiner
Posts: 2
Registered: ‎24-05-2020
Accepted Solution

Keep old number

Hello. Today is the 7th day since I try to contact O2 and to complete the o line forms for keeping my old number, but no response and I still have my new number. Do you know what else can I do?

Thank you
Highlighted
Posts: 100,271
Topics: 546
Solutions: 12,746
Registered: ‎04-04-2012

Re: Keep old number

@Ioana93 

Call any number on this link. 

The one ending in 4005 is best Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Community Manager
Posts: 6,850
Registered: ‎18-02-2016

Re: Keep old number

Hey  @Ioana93 did you get through to customer services in the end? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
signature

Highlighted
Level 1: Joiner
Posts: 2
Registered: ‎24-05-2020

Re: Keep old number

Yes, thanks you
Highlighted
Posts: 100,271
Topics: 546
Solutions: 12,746
Registered: ‎04-04-2012

Re: Keep old number

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Community Manager
Posts: 6,850
Registered: ‎18-02-2016

Re: Keep old number

Great news @Ioana93!

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
signature