Solved: Re: Itemised

Anonymous · ‎02-01-2016

I have deleted a contact and have not backed up my phone. Is there anyway I can get the number back by accessing an itemised bill on a mobile phone and not a computer?

MI5 · ‎02-01-2016

No, you need to access your MyO2 from a computer.
You can try it through your phone browser but it may be difficult to read and you need to be in desktop view.
http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-01-2016

No, you need to access your MyO2 from a computer.
You can try it through your phone browser but it may be difficult to read and you need to be in desktop view.
http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎02-01-2016

As far as i know you can try looking in your myo2 under bills but otherwise the contact is lost

MI5 · ‎02-01-2016

Actually, I just found it in the app under bills >latest bill
Click on the bill amount and then minutes then go to itemised calls.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎05-01-2016

Hi @Anonymous I hope you find the advice above useful, please let us know how you get on

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