Is the OnePlus 5 unlocked when purchasing from O2?

[Anonymous]

I am interested in purchasing the OnePlus 5 from O2 soon, however i'm unsure if the device will be unlocked (or locked to O2 sim). I would like to insert a EE card rather than a O2 card, therefore does anyone know if O2 sells the device unlocked?

[MI5 · Accepted solution]

It is fully unlocked on both sim slots and does not have any network branding on it either.

[Anonymous]

Fast answer, just what I was looking for. Thank you!

[MI5]

Enjoy

[Anonymous]

Hi there

Don't know if anyone can help - I want to purchase the oneplus 5 on pay as go and use my talkmobile sim.  I've spoken to a customer advisor they have said the phone will be locked to o2 and i can't use another sim.  Is this true?  I'm  not an o2 customer but I just want to buy the handset outright

[MI5]

As already said, it is fully unlocked and unbranded.

[Anonymous]

Thanks - I guess it's just very strange that the customer advisor was adamant the oneplus 5 was NOT unlocked at all and that I'd have to wait 12 months to unlock it if I bought through pay as you go... Doesn't seem like good customer service to me. 

[MI5]

They do it to put people off buying them if they don't think it will be used on o2......

[Beenherebefore]

---

@MI5 wrote:
They do it to put people off buying them if they don't think it will be used on o2......

---

Or perhaps they don't really have a clue as to the correct answer ? 

[MI5]

Don't you remember the fuss caused when some ships refused to sell the 3 and 3T unless a simo or PAYG sim was bought at the same time?