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Internet Access

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Anonymous
Not applicable

on ‎30-01-2013 21:30

on ‎30-01-2013 21:30

I am having difficulty accessing the Internet when not connected to Wifi. I get one GB of data a month but the phone only works on wifi. When not on wifi, the signal icon shows "G" and the upload / download arrows flash intermittently but I cannot access any web page / email etc.

 

its a Samsung Galaxy s3

 

please advise me what is wrong and how to fix it.

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perksie
Level 69: Guiding Light
In response to Anonymous
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Registered:

on ‎01-02-2013 16:39

on ‎01-02-2013 16:39

@Anonymous wrote:
Think the live status checker explains a lot. Its a pity the O2 coverage screen isn't as detailed, as it says good coverage indogrs and out but this obviously refers to phone calls and texts not internet.

You can check here to see how far away the nearest mast is:

 

http://www.sitefinder.ofcom.org.uk/

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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