Huawei P20 lite pie uofate

[AJJ81]

Hi,

Does anybody know if O2 are planning to release Pie for the P20 lite?
I believe Huawei are going to support this (but could be wrong as guidance has been a bit unclear)

Thanks

A

[Anonymous]

@Chris_K might know

[Chris_K · Accepted solution]

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@AJJ81 wrote:
Does anybody know if O2 are planning to release Pie for the P20 lite?
I believe Huawei are going to support this (but could be wrong as guidance has been a bit unclear)

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Hi, AJ

When it comes to updates, we only test and approve updates for O2 devices - this involves the vendor (in this case Huawei) sending us the software to test, us testing and approving, returning it to them, and them then releasing it to customers. [More on our update process and Q&A here]

In the case of the Huawei P20 Lite, we never ranged this device directly so I can only assume your phone was purchased via the likes of Carphone Warehouse or other third party supplier - these aren't devices we typically test or approve updates for, as the update usually comes directly from Huawei themselves without any intervention from us.

Looking at a tweet from the @HuaweiIndia Twitter account, it looks like they're evaluating the performance of Pie on the P20 Lite, as Pie requires higher hardware specs for optimal performance, so depending on Huawei's testing and analysis, it's possible Pie may never arrive - and if it does, there's no ETA or timescale available.

[AJJ81]

Thanks for the clarity. Is there a way to check where my update settings are pointing too? I've not had a release for some time which I think means I might need a setting change?