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How to set the engaged tone

DCS
Level 1: Joiner
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Hi,

How do I set my phone to give the engaged tone when someone rings and I'm already on a call? Currently it will just ring out and people think I am ignoring them. I don't want voicemail. I have set 1710 but this only gives a msg for missed call if phone is off or out of signal. The phone is a Galaxy S9.

Thanks,

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MI5
Level 94: Supreme
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@DCS 

Turn off call waiting in the phone settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151650 Posts
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Registered:

@DCS 

Turn off call waiting in the phone settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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DCS
Level 1: Joiner
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Yep, finally found it under Phone>Settings>Supplementary Services - not the most obvious place, but works as I wanted it to now, many thanks MI5, help is always appreciated 

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MI5
Level 94: Supreme
  • 151650 Posts
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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