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How to set the engaged tone

DCS
Level 1: Joiner
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Hi,

How do I set my phone to give the engaged tone when someone rings and I'm already on a call? Currently it will just ring out and people think I am ignoring them. I don't want voicemail. I have set 1710 but this only gives a msg for missed call if phone is off or out of signal. The phone is a Galaxy S9.

Thanks,

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MI5
Level 94: Supreme
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@DCS 

Turn off call waiting in the phone settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144168 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

@DCS 

Turn off call waiting in the phone settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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DCS
Level 1: Joiner
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Yep, finally found it under Phone>Settings>Supplementary Services - not the most obvious place, but works as I wanted it to now, many thanks MI5, help is always appreciated 

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MI5
Level 94: Supreme
  • 144168 Posts
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  • 27624 Solutions
Registered:
You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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