Solved: Helpline number

Anonymous · ‎17-09-2017

Hey, I need to call o2 and talk to someone about blocking a suspicious number, so anyone know the helpline number? I googled it but multiple numbers come up

Anonymous · ‎17-09-2017

Hey thanks for the quick reply, how do I block the number? it says it's unknown number and it doesn't ring, the guy is just getting through to my voice mail.

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MI5 · ‎17-09-2017

202 if on contract or 4445 if on payg
http://www.o2.co.uk/contactus

But you can block numbers on your handset, yourself.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎17-09-2017

Hey thanks for the quick reply, how do I block the number? it says it's unknown number and it doesn't ring, the guy is just getting through to my voice mail.

MI5 · ‎17-09-2017

Ah, sorry, then no you can't do it.
They must be sending a voice message direct to you.
Best to call CS to see if they can help you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎17-09-2017

Ah right, thanks very much mate!

MI5 · ‎17-09-2017

No worries mate - If it's abusive or threatening it might also be worth you reporting it to the police.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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