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Having trouble viewing 1 contact's texts

Xperia LI

 

Important number which I have just checked with the home-help / care service provider ... the company number = a landline is alright ... However ... the number for my specific home-help / carer, well I'm not seeing her texts & she is not seeing my texts 

Yesterday, my regular day for seeing her, she was worried as I had not responded to a request to have my hour's appointment altered ... she was worried about me ... & ... I'd been thinking it a bit strange texts I'd sent to her had not been answered

Can it possibly be I've blocked her number, by mistake

How do I view blocked numbers on my phone

Any help, as usual, will be gratefully received 

*possum si vollo* *per ardua ad astra*



I don't work for O2
Xperia L1 - The Android Army Marches Onwards
Acer Aspire 5750 laptop
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MI6 - Commander Jane TOP SECRET - Status 00 Licensed To Type - HER MAJESTY'S SECRET SERVICE + pic of a very young Lois Maxwell (have mug to prove it) - Promotion tbc to Data Entry
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Registered: ‎14-01-2013

Re: Having trouble viewing 1 contact's texts

[ Edited ]

@WispaRed7Yes you could have blocked her inadvertently. Check your blocked numbers and unblock her.

If concerned add her contact number again

Edited to add...you can check blocked numbers by scrolling through your call list. If her number is there with a circle and a bar through it, then you have blocked her.

*The Game Is On*

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Posts: 13,275
Topics: 267
Kudos: 468
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Registered: ‎11-01-2014

Re: Having trouble viewing 1 contact's texts

The contact number does not have a circle with a line through it ... therefore ... it is not barred

As you say @Cleoriff I think I'll try imputting the contact details again ... & ... see if that works

*possum si vollo* *per ardua ad astra*



I don't work for O2
Xperia L1 - The Android Army Marches Onwards
Acer Aspire 5750 laptop
Unlimited Sky Broadband
MI6 - Commander Jane TOP SECRET - Status 00 Licensed To Type - HER MAJESTY'S SECRET SERVICE + pic of a very young Lois Maxwell (have mug to prove it) - Promotion tbc to Data Entry
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Posts: 100,634
Topics: 547
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Registered: ‎04-04-2012

Re: Having trouble viewing 1 contact's texts

Long press on the number in your call list and see if the pop up menu says “unblock”.
If so, it is blocked so just tap on unblock to release it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Posts: 13,275
Topics: 267
Kudos: 468
Solutions: 4
Registered: ‎11-01-2014

Re: Having trouble viewing 1 contact's texts

Thank you both @Cleoriff & @MI5

It is my fault ... I had blocked her number ... really pleased to have it all sorted Smiley Happy

 

I'm all kudo'd out for the day Smiley Wink

*possum si vollo* *per ardua ad astra*



I don't work for O2
Xperia L1 - The Android Army Marches Onwards
Acer Aspire 5750 laptop
Unlimited Sky Broadband
MI6 - Commander Jane TOP SECRET - Status 00 Licensed To Type - HER MAJESTY'S SECRET SERVICE + pic of a very young Lois Maxwell (have mug to prove it) - Promotion tbc to Data Entry
Highlighted
Posts: 100,634
Topics: 547
Solutions: 12,806
Registered: ‎04-04-2012

Re: Having trouble viewing 1 contact's texts

Yes, that was quite apparent Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Posts: 86,856
Topics: 730
Registered: ‎14-01-2013

Re: Having trouble viewing 1 contact's texts

Pleased it's sorted Jane innocent

*The Game Is On*

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Posts: 13,275
Topics: 267
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Registered: ‎11-01-2014

Re: Having trouble viewing 1 contact's texts


@Cleoriff wrote:

Pleased it's sorted Jane innocent


Thank you @Cleoriff ... peace of mind once again Smiley Happy

*possum si vollo* *per ardua ad astra*



I don't work for O2
Xperia L1 - The Android Army Marches Onwards
Acer Aspire 5750 laptop
Unlimited Sky Broadband
MI6 - Commander Jane TOP SECRET - Status 00 Licensed To Type - HER MAJESTY'S SECRET SERVICE + pic of a very young Lois Maxwell (have mug to prove it) - Promotion tbc to Data Entry
Highlighted
Posts: 13,275
Topics: 267
Kudos: 468
Solutions: 4
Registered: ‎11-01-2014

Re: Having trouble viewing 1 contact's texts

A bit more info for you @Cleoriff

 

I hadn't called my home-help / carer via mobile ... so ... not on any call list ... however ... on her contact page near the bottom there was the red symbol of a telephone with a circle & line through it ... sorry I should have put 2 + 2 together & got 4 Smiley Wink

 

I have got my new daily allowance of kudo's so have given you one @MI5 for the 'long press' info

 

I feel I cannot put up an 'Accept as Solution' because both you @Cleoriff & @MI5 have helped me equally

 

Please bear in mind I have had this phone 4/5 weeks & could not bring forward stuff from my previous phone which is now at the bottom of a dirty canal  

*possum si vollo* *per ardua ad astra*



I don't work for O2
Xperia L1 - The Android Army Marches Onwards
Acer Aspire 5750 laptop
Unlimited Sky Broadband
MI6 - Commander Jane TOP SECRET - Status 00 Licensed To Type - HER MAJESTY'S SECRET SERVICE + pic of a very young Lois Maxwell (have mug to prove it) - Promotion tbc to Data Entry