HTC U11 Bluetooth Failure...

[Anonymous]

Has anyone had problems with the HTC U11 Bluetooth.

Mine has switched itself off today, and will not turn on again.

I can see no obvious reson for it...

[Cleoriff]

Hi @Anonymous I have no personal experience of this..but this article gives some troubleshooting tips

https://howto-android.com/bluetooth-problem-on-htc-u11/

[MI5]

Have you rebooted the phone?
If it’s a module failure I’d suggest you contact HTC for repairs
http://www.htc.com/uk/support/

[Anonymous]

It's been rebooted twice and no improvement.

Possibly a problem with the recent update..??

I'll contact O2 direct if there's no improvement...

[Cleoriff]

If you can't fix it using any of the advice in the link I provided @Anonymous then please contact HTC as advised by @MI5 Far better euipped to deal with issues on their own phones..

[Anonymous]

@Anonymous Don’t use o2’s repairers. Go to HTC

[Anonymous]

Okay, I'll contact HTC if the fault continues passed this weekend.

Many thanks...

[Cleoriff]

You're very welcome. Best of luck and let us know how you get on @Anonymous:smileywink:

[MI5]

Good luck

[Anonymous]

Good luck & hope you get it sorted