on 10-10-2013 11:40
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on 10-10-2013 11:40
Hi,
A few weeks ago my One X updated to 4.2.2, and since then it's been a bit of a mess.
My WiFi reception is brutal, sitting in the same room as the router i get slow speeds and a low signal strength. Moving out of the room is not an option, it won't even connect anymore. I am very mobile, and this is the case for all wireless routers at home, friends houses and work.
Also, the call quality is terrible since the update. I can't say that the One X has ever had the greatest call quality but now it's shocking, to the point i can bearly here the person on the line, it's just so quiet.
Are these issues that others have come across, is it a known issue or just my bad luck?
Thanks
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on 11-10-2013 09:59
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on 11-10-2013 09:59
Hi.
I contacted HTC in late September about this and received this answer.
we have heard that there should be a fix to this problem coming soon, but unfortunately we don't have an exact date, so in this case I would just keep an eye after updates on the phone, if it doesn't show up by itself you could go in to settings- about- software updates- check now.
So far, no update. We can only live in hope. A smartphone is not much good without wifi.
Regards.
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on 10-10-2013 11:43
Have you done a factory reset since the update?
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on 10-10-2013 11:46
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on 10-10-2013 11:46
From the symptons you have described sounds like the radio isn't working properly.
I've had similar with HTC's in the past - I would suggest you backup your device and then completely re-flash the latest firmware.
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on 10-10-2013 11:50
I wouldn't say that the WiFi performance was ever fantastic on the HOX, and have noticed it marginally worse than before the 4.2.2 but not drastically so.
I haven't had any change in call quality.
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on 10-10-2013 11:52
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on 10-10-2013 11:52
on 11-10-2013 09:59
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on 11-10-2013 09:59
Hi.
I contacted HTC in late September about this and received this answer.
we have heard that there should be a fix to this problem coming soon, but unfortunately we don't have an exact date, so in this case I would just keep an eye after updates on the phone, if it doesn't show up by itself you could go in to settings- about- software updates- check now.
So far, no update. We can only live in hope. A smartphone is not much good without wifi.
Regards.
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on 27-10-2013 09:04
Since the update my wifi range is rubbish. I hope O2/HTC/Android fix this ASAP as my phone just constantly disconnects and loses range, in the older software no problems at all 3 rooms away from my router!
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on 06-12-2013 14:12
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on 06-12-2013 14:12
Done a factory reset as recommended and the Wifi signal is still appalling. Any one know of a real fix for this? Probably anew phone
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on 06-12-2013 15:39
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on 06-12-2013 15:39
Have you tried a reset of your home router?
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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on 06-12-2013 15:58
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on 06-12-2013 15:58
@phonegohome wrote:Done a factory reset as recommended and the Wifi signal is still appalling. Any one know of a real fix for this? Probably anew phone
Ask HTC as it's their issue.......
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