Galaxy s4 4.3 update

[Anonymous]

Does anyone know when this will be coming to O2 branded phones

[perksie]

Throwing a tantrum at us in the forum won't help either! 

[Bambino]

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@Anonymous wrote:

WHEN WILL O2 UPDATE OUR PHONES!!?!?!?!?!?!?!?!?!

O2 ARE RUBBISH UPDATING PHONES!!!!!!!!!!

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Did you actually take the time to read the posts informing the forum that Samsung has pulled the update because it has problems with it? 

[Anonymous]

Well other countries are still getting the software like chile,Brazil and Poland, bulargia, Greece, Italy, Portugal have got there update on 23rd November, can't we use there firmware and change the language n so on to be installed on our phones?

[MI5]

Yes if your phone is unlocked you can put on whichever version you want.

Just be wary of KNOX.

[Anonymous]

Well I got my phone straight from o2 on there contract so will be locked I presume

[MI5]

Usually they are, yes.....

[lenfish]

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@Anonymous wrote:

Well other countries are still getting the software like chile,Brazil and Poland, bulargia, Greece, Italy, Portugal .........

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Yes, but look at the state most of those countries are in.:smileyhappy:

[Bambino]

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@Anonymous wrote:

Well other countries are still getting the software like chile,Brazil and Poland, bulargia, Greece, Italy, Portugal have got there update on 23rd November, can't we use there firmware and change the language n so on to be installed on our phones?

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It's a software update. Would your world come crashing down if you didn't have the update for a few more weeks? If so, go ahead and get the update from another country, but don't come back here whining because you can't figure out what Сеттингс or Σεττινγσ means. 

[MI5]

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@Bambino wrote:

but don't come back here whining because you can't figure out what Сеттингс or Σεττινγσ means. 

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I know what that means.....

"couldn't wait could you and now you are region locked to Sakha, LOL"

[Anonymous]

I just had this conversation with an o2 guru on there chat. Is this verified that o2 100% have this out for the s4?

info: at 15:25:17

Welcome to O2. Someone will be with you soon.

info: at 15:25:18

You're through to 'O2 :'

O2 :: at 15:25:24

Hello, it's O2 here. What can I do for you?

: at 15:25:36 

Hi. Do you have any idea when the 4.3 update for s4 is going to come out...?

: at 15:25:40

Been waiting over a month now :S

O2: at 15:26:51

I'm sorry, I don't have any information on that.

O2: at 15:27:03

Please allow me a moment, let me check it for you.

Daniel: at 15:27:35 

You dont have any information about the update lol? It come out last month..

O2: at 15:30:13 

I'm sorry for that, Daniel.

O2: at 15:30:17 

You're right.

O2: at 15:31:02 

It had come out on 15/11/2013

O2: at 15:31:17 

You can visit this link.

O2: at 15:31:47 

Click here

O2: at 15:31:57 

Is there anything else I can help you with?

Daniel: at 15:32:25 

Does o2 have this update?

Daniel: at 15:33:09 

I don't get how that link helps me? I have a samsung s4 and iv'e tried to update and it tells me I have the most up to date version, but obviously not since it's not 4.3.

O2: at 15:33:10 

Yes, we do.

Daniel: at 15:33:20

Then why can I not get it on my s4...

O2: at 15:34:59

Just to check, have you tried updating your software through KIES?

Daniel: at 15:35:06

Yes.

O2: at 15:36:58

Daniel, if your phone is shown as the latest update then it probably is 4.3 version

Daniel: at 15:38:10

Considering my phone is telling me my version is 4.2.2 and the same as KIAS

Daniel: at 15:40:22

Also my Galaxy Gear that I bought nearly 2 months ago is not working with my phone...

Daniel: at 15:40:39

Which was the whole point in me buying a galaxy s4 when I did...

O2: at 15:40:41

In that case, please try these steps.

O2: at 15:41:13

Tap Menu

O2: at 15:41:13

Tap Settings

O2: at 15:41:13

Tap More

O2: at 15:41:13

Tap About Device

O2: at 15:41:13

Tap Software Update

O2: at 15:41:13

If there is an update available, tap Update.

Daniel: at 15:42:57

No.

Daniel: at 15:43:09

That is obviously the first thing I done before all this lkol..

O2: at 15:44:02

Right.

O2: at 15:44:29

In that case, please soft reset your phone once.

O2: at 15:44:39

Press the Power Key and Slide the Power OFF.

Daniel: at 15:45:43

ok

O2: at 15:45:47

Daniel, I suggest you download the latest version  and install it on your phone.

Daniel: at 15:46:06

Can you give me a place to download the 4.3 update from o2?

O2: at 15:47:02

Sure.

O2: at 15:47:02

Can I take your preferred email address?

Daniel: at 15:47:52

 - Please make sure this is genuine, and it's not going to screw my phone up.

O2: at 15:48:10

Thanks.

O2: at 15:48:55

I've sent the link, Daniel.

Daniel: at 15:52:01

Checking.

O2: at 15:52:59

Okay.

Daniel: at 15:53:05

I cannot find on this website where to download the software, it just tells me to try FOTA, or KIAS.

Daniel: at 15:53:16

Which both of them tell me I have the most up to date software for my phone.. -.-

Daniel: at 15:53:39

Also, when I read your forums, the o2 forums it tells me that the 4.3 update is not out on o2 for samsung galaxy s4?

Daniel: at 15:53:43

So I am confused...

O2: at 15:56:43

In that case, you might need to download the latest KIES version and try again.

O2: at 15:57:10

Daniel, 4.3 version was available for S4 with us.

O2: at 15:57:29

There might be some problem with the phone or KIES.

O2: at 15:57:52

First, try to download the latest version of KIES and try again.

Daniel: at 15:57:58

I have ONLY just downloaded KIES again, i am very literate with computers etc.

Daniel: at 15:58:25

I have done everything possible to get 4.3, but my phone and KIAS are telling me I have the most up to date software, what more can I do?

Daniel: at 15:58:30

I have the most up to date KIAS.

O2: at 15:59:02

I see.

O2: at 15:59:37

Daniel, the best thing I can suggest is to visit the nearest O2 store. They'll sort it out for you.

Daniel: at 16:00:32

And you are 100% that the new 4.3 update for s4 is available on s4? If you read here it says different. http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Galaxy-s4-4-3-update/td-p/558872/page/...

O2: at 16:02:18

Yes, I'm 100% sure that it's available with us.