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Galaxy S7 seal broken

Anonymous
Not applicable

Hi I got a Samsung Galaxy S7 edge today from the O2 store.

 

Once I got home, I went to open it and noticed that the seal had been broken.

On opening the box I noticed that there was a finger print on the box.

 

I was annoyed at first, then checked everything else and everything seems ok...

I I set the phone up etc and thought it will be ok.

 

However now it is bugging me, got the phone 3 days before release and why was it opened?!?!

 

On the seal it says "Do not accept if seal is broken. Caution sealed package. If seal has been broken or tampered with, do not give clear receipt unless contents are examined in presence or delivering agent".

 

It is really annoying me now, I may take it back and cancel the contract as in 14 day period; unless they give me another handset which is sealed!

 

What do you think?

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jonsie
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My wife is all woman....1st thing I checked LOL

As for leaving this place it may well be out of my hands....care less? Nope....!!

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Curr946
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@viridis wrote:
Dunno, does spend a lot of time in Thailand...

Almost spat coffee all over the monitor LOL

 

 

Current Phone: Sony Xperia XZ Premium
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mieinhull1969
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Guess what people, 2 replacement S7 edge's, 2 broken seals, over a week without a phone, not a happy bunny.

DPD sent the replacement phones, bag open and seal broken, UKMail sent the first one which was intact. Was told the phone would arrive on Friday, then was told it would be Monday, received a text from DPD saying it was today. Already bought a 2nd hand O2 phone to cover me and also took Friday off work, I don't usually swear and I'm not going to start on here but I could use all the swear words for this phone, thought the customer was always right???

Samsung are laughable, I'd rather give £900+ to charity and I have, Dove House Hospice, Hull.
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jonsie
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Cancel and go instore so you can inspect the box.... or change network. They are getting phones back and just sending them out again! 

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mieinhull1969
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Just angry jonsie, I've had over 2 grand worth of phones in the past week and it's still going on, asked if I could pick one up from a shop and they said no I can't. I've been told to ring up on Monday and I should have it by Tuesday, of course I will! Sorry for calling you a woman before, the mind plays tricks.

Samsung are laughable, I'd rather give £900+ to charity and I have, Dove House Hospice, Hull.
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jonsie
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Cleoriff
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You aren't the first to think he is a woman @mieinhull1969. @jonsie does it deliberately I think....By using a woman in his avatar....(mind you that avatar has had a few changes over the years....) Fantastic

You rock Jonsie....

Veritas Numquam Perit

Girl in a jacket
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jonsie
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gindygoo
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@jonsie you can't be going anywhere, I'm just not having it.. You guys, @Cleoriff @MI5 @jonsie made me feel welcome from day one, it'll not be the same without you all here..!

Where do I sign the petition to keep your backside on here then...?

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Cleoriff
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@gindygoo wrote:

@jonsie you can't be going anywhere, I'm just not having it.. You guys, @Cleoriff @MI5 @jonsie made me feel welcome from day one, it'll not be the same without you all here..!

Where do I sign the petition to keep your backside on here then...?


He will still keep in touch from Thailand @gindygoo He has for years.. so no problems with that wink

Veritas Numquam Perit

Girl in a jacket
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