
on 20-09-2013 23:05
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on 20-09-2013 23:05
Help!
My HTC One has frozen for the past 3 hours. The little green light is flashing like i have a message but it won't let me into the phone, or the screen won't light it, or it won't let me restart it! karen x
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on 20-09-2013 23:15
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on 20-09-2013 23:15
Press and hold the power button for at least 10 seconds.
It should then restart.
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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on 20-09-2013 23:15
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on 20-09-2013 23:15
Press and hold the power button for at least 10 seconds.
It should then restart.
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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on 21-09-2013 06:29
Hi,
If the soft reset does not work, and I hope it does then their are alternatives but these could delete your saved data.
A hard reset.
https://support.htc.com/en-uk/005-HTC_One/0A0/030/010
Hope all goes well.

