on 20-09-2013 23:05
Help!
My HTC One has frozen for the past 3 hours. The little green light is flashing like i have a message but it won't let me into the phone, or the screen won't light it, or it won't let me restart it! karen x
Solved! Go to Solution.
on 20-09-2013 23:15
Press and hold the power button for at least 10 seconds.
It should then restart.
View solution in original post
on 21-09-2013 06:29
Hi,
If the soft reset does not work, and I hope it does then their are alternatives but these could delete your saved data.
A hard reset.
https://support.htc.com/en-uk/005-HTC_One/0A0/030/010
Hope all goes well.
never-displayed
