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Fingerprint recognition

Andy_W
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Hi
I have just upgraded to a Samsung galaxy S20+ and I cannot get the fingerprint recognition to work once I fit a glass screen protector. Is there any way around this or can anyone recommend a glass screen protector that it works with.
Thanks Andy
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Bambino
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@Andy_W Might be worthwhile asking Samsung if they can recommend one: https://www.samsung.com/uk/support/

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Andy_W
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Will do. I did look in their online shop but nothing was listed
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HellDiverUK
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The way round it is to not use a screen protector.  The fingerprint scanner on the S10 & S20 is a s**tshow, not helped at all by screen protectors.

 

If you want to use a screen protector, then use Face Recognition, or PIN.  Fingerprint won't work.

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