Fingerprint recognition

[Andy_W]

Hi
I have just upgraded to a Samsung galaxy S20+ and I cannot get the fingerprint recognition to work once I fit a glass screen protector. Is there any way around this or can anyone recommend a glass screen protector that it works with.
Thanks Andy

[Bambino]

@Andy_W Might be worthwhile asking Samsung if they can recommend one: https://www.samsung.com/uk/support/

[Andy_W]

Will do. I did look in their online shop but nothing was listed

[HellDiverUK]

The way round it is to not use a screen protector.  The fingerprint scanner on the S10 & S20 is a s**tshow, not helped at all by screen protectors.

If you want to use a screen protector, then use Face Recognition, or PIN.  Fingerprint won't work.