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Early upgrade rule UNFAIR

Anonymous
Not applicable

I havent been able to get anywhere explaining my problem on the phone so I thought i'd try here... I am so annoyed!

 

I am totally fine with taking a two year contract out with a phone that will last the test of those   2 years of time - but the problem is my  HTC Sensation hasn't! Its absolutely rubbish and is barey fit for purpose, especially considering the amount of money it costs me. Yet I'm stuck with it because of these draconian contracts!! I dont want leave o2, I would even like to pay them MORE, i just don't want this phone anymore. Does anyone have any advice, as this is driving me mad. 

 

TIA 

 

O

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Rycal
Level 19: Quirky
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Registered:

I know this wont apply to you now but next time you do upgrade choose an O2 Refresh tariff.

I work for O2 but my comments and opinions posted here are solely my own and do not reflect those of Telefonica.

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