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Data usage

eric2
Level 1: Joiner
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My Galaxy S10 has chewed throgh 5GB of data in 6 days when I hardly ever use it, mostly I am connected to wi-fi, any ideas why this might be happening ?

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MI5
Level 94: Supreme
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@eric2 

I can only guess that the wifi isn't working and the phone has reverted to mobile data.

If you turn off mobile data when connected to wifi, it will stop that from happening.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Martin-O2
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Hi @eric2 did you find out what caused the spike in data use? 

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