Solved: Damaged sim

Anonymous · ‎01-07-2017

I have just changed my phone put the old sim in I have 2 for phone and texts but does not reconise my phone numbers on sim. I f clean the sim all ok then switch off and numbers disappear, clean sim again and numbers come back until I switch phone off again.

MI5 · ‎01-07-2017

If you go into your phonebook settings look and see if it is set the show sim contacts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Anonymous · ‎01-07-2017

Can you help with my sim card please.

Anonymous · ‎01-07-2017

@Anonymous Have you tried checking your signal here

https://status.o2.co.uk

MI5 · ‎01-07-2017

If you go into your phonebook settings look and see if it is set the show sim contacts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎06-07-2017

Hey @Anonymous how are you doing with your phone? Did you manage to find any settings that might help as per @MI5 advice above or are you still stuck? Cheers

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