Cancel change tariff

Anonymous · ‎10-06-2015

Hello, i want to cancel change ma tariff, how can i do it?

MI5 · ‎10-06-2015

Contract or PAYG?
But CS is probably the best way http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎10-06-2015

@MI5 wrote:
Contract or PAYG?
But CS is probably the best way http://www.o2.co.uk/contactus

I would add another query....cancel or change ??

Veritas Numquam Perit

Anonymous · ‎10-06-2015

You can do any of these in your myo2

Cleoriff · ‎10-06-2015

@Anonymous wrote:
You can do any of these in your myo2

Can you upgrade to contract from payg via My O2? (genuine question...I was not sure you could...as I had to speak to CS)

Veritas Numquam Perit

MI5 · ‎10-06-2015

Too many variables to definitively say do it in My O2.
Such as what tariff from and too?
Is old tariff still available?
When did tariff change request go in?
If it's PAYG you will have to stay on changed tariff for a month then change it back (if still available) next month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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