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Anonymous
Not applicable

Good morning,

 

I have decided to renew my phone and move to a new service provider and I require the PAC number for my phone so that I can retain my number.  Can you supply me the PAC number please.

 

 

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gmarkj
Level 66: Unequalled
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Registered:
Hi @Anonymous this is not customer services.
Please remove your mobile number (click options on your post, then edit and remove the number).
If you are on contract then you can do this through the My o2 app, otherwise you will need to contact customer services.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 11995 Posts
  • 94 Topics
  • 1120 Solutions
Registered:
Hi @Anonymous this is not customer services.
Please remove your mobile number (click options on your post, then edit and remove the number).
If you are on contract then you can do this through the My o2 app, otherwise you will need to contact customer services.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Anonymous
Not applicable
Sorry about that it's not very clear who you contact...I will do that now.
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MI5
Level 94: Supreme
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Registered:
Help guide to leaving here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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