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Can use phone in Ireland

KF18
Level 1: Joiner
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Anyone know why I can't use my Pay as you go O2 sim in Ireland. Can't test, call or use data. My husband is on same but is able to use his.

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gmarkj
Level 53: Renowned
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As daft as it sounds you might have a roaming bar on your account.

Call customer services on 4445 (if possible), or use one of the numbers in the guide below - you can use Skype and one of the freephone (0800) numbers.

Guide: How to find help & contact O2 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 53: Renowned
  • 7713 Posts
  • 86 Topics
  • 425 Solutions
Registered:

As daft as it sounds you might have a roaming bar on your account.

Call customer services on 4445 (if possible), or use one of the numbers in the guide below - you can use Skype and one of the freephone (0800) numbers.

Guide: How to find help & contact O2 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
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