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Can't send text messages (Xperia)

Anonymous
Not applicable

Hi,I have a Sony Ericsson xperia x8 (5 months left on contract)despite having plenty of credit,for the past week I've been able to make & receive calls & receive text messages but cannot send messages,any Ideas?

Message 1 of 8
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jonsie
Level 94: Supreme
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Registered:
  • from the Homescreen, open the Applications list
  • select Settings
  • select Wireless controls
  • select Mobile networks
  • select SMS centre
  • ensure +447802000332 or +447802092035is showing
  • press OK to save

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Message 4 of 8
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jonsie
Level 94: Supreme
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Registered:

Go into messages and then select the settings menu. Check the message centre number is correct :

 

Message service centre settings

  • +447802000332 for Pay Monthly, or
  • +447802092035 for Pay & Go
Message 2 of 8
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Anonymous
Not applicable

Thank's for your response,but when you go into messages & select settings the only choices are -Delivery report,notifications,notification tone,notification vibration,sim messages & push settings

Message 3 of 8
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jonsie
Level 94: Supreme
  • 95564 Posts
  • 612 Topics
  • 7137 Solutions
Registered:
  • from the Homescreen, open the Applications list
  • select Settings
  • select Wireless controls
  • select Mobile networks
  • select SMS centre
  • ensure +447802000332 or +447802092035is showing
  • press OK to save
Message 4 of 8
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MI5
Level 94: Supreme
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Registered:
Does this service code work?

*#*#4636#*#*

If so select Phone Information then SMSC
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 8
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Anonymous
Not applicable
I've tried this on the Sony Xperia j and it says there's an update error, when I go via phone information and smsc.. It used to be a contract phone, now a pay & go.
Message 6 of 8
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perksie
Level 69: Guiding Light
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Registered:

Did you change the message centre number to the Pay and Go one?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 7 of 8
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MI5
Level 94: Supreme
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  • 28840 Solutions
Registered:

@perksie wrote:

Did you change the message centre number to the Pay and Go one?


Should be exactly as written here but if it's wrong on your phone it means you have the wrong sim as the message centre number is read off the sim card.

+447802000332 for Pay Monthly
or
+447802092035 for Pay & Go

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 8
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