Can't get smart switch to work

[Anonymous]

Hello again,

I also cannot get smartswitch to work from Microsoft phone lumia 640 to Samsung Galaxy A3 2017.

Any suggestions much appreciated...

[Glory1 · Accepted solution]

Afternoon @Anonymous. You may have to contact Samsung to see if Smartswitch will work on Lumia 640 to Samsung A3 2017. According to the User Manual on my Galaxy S8+ it does say it doesn't work with every phone and it could be it won't work with your Lumia 640.

I also looked to see if there were any instructions for transfers between a Windows phone and a Samsung phone but it only dealt with iPhone to android (Samsung) and android (Samsung) to android (Samsung).

I've used Smartswitch to transfer files from my old Note 4 to my new Galaxy S8+ with no problems. So Samsung may be your best bet to answer your query. Sorry I can't be of more help.

[MI5]

Smartswitch only works for android operating systems.
There's no easy way to go from win to android but there are apps that will do some of it.
https://mobiletrans.wondershare.com/transfer/4-ways-to-transfer-data-from-windows-phone-to-android-d...