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Bug Report message sent to my phone - what is this please?

Anonymous
Not applicable

I received a 'bug report' message to my phone. I am loathed to click on it following some friends' having their o2 numbers and accounts hacked. I just wondered if this was related. Any ideas please?

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MI5
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I strongly suggest that you do not open anything that you do not know that comes from a trusted source.
Delete anything suspicious immediately and forget about it - There are too many serious scams out there these days to take any risks.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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I strongly suggest that you do not open anything that you do not know that comes from a trusted source.
Delete anything suspicious immediately and forget about it - There are too many serious scams out there these days to take any risks.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Thank you very much

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Anonymous
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Good advice for anything sent both to your phone or computer. slight_smile

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MI5
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Happy to help....
Just out of interest was the message received by text or email and any indication of who sent it?
or did the message say "bug report generated"?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
Happy to help....
Just out of interest was the message received by text or email and any indication of who sent it?
or did the message say "bug report generated"?

Never thought of that one Rich..I presume 'bug report generated' would mean they were informing you if all was clear...or not?

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Girl in a jacket
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MI5
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It is possible to generate your own bug report by holding power + volume Up on some phones but it would not be "sent" to your phone, it would just appear in the notification screen.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Thank you for that info....

Veritas Numquam Perit

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MI5
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No probs wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 9
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