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Registered: ‎09-01-2020
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Android 10 Update - Galaxy A50

Please can someone give me some advice and information regarding the android 10 software update for my Samsung Galaxy A50 as I just literally have spoken with Samsung live chat who said its down to the network the phone is on
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Registered: ‎04-04-2012

Re: Android 10 Update - Galaxy A50

@Konix-Master 

That's not entirely true.

It depends also on the CSC of your phone.

If it is an O2 branded phone @Chris_K should be able to advise, but if generic, it's down to Samsung.

If you dial *#1234# and tell us the CSC we can advise more accurately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
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Re: Android 10 Update - Galaxy A50

A505FNOTF3ASK9
It's a SAMSUNG GALAXY A50 Locked On The O2 Network
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Re: Android 10 Update - Galaxy A50

I replied
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Posts: 103,861
Topics: 552
Solutions: 13,423
Registered: ‎04-04-2012

Re: Android 10 Update - Galaxy A50

@Konix-Master 

Yours is O2 firmware so wait for @Chris_K to give an update on if they are testing it or not, but be aware, there is no Android 10 released for the A50 anywhere in the world yet.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Registered: ‎06-08-2019

Re: Android 10 Update - Galaxy A50

Don't hold your breath, hasn't come to O2 locked S10 yet, despite people living on little mounds of sand in the middle of the ocean, and people living in mud huts having got the update already.

OnePlus 8 Pro 8/256GB Grey, Huawei Nova5T 6/128GB Blue, iPhone XS Max 256GB Grey
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O2 Social Media Team
Posts: 1,496
Registered: ‎27-11-2013

Re: Android 10 Update - Galaxy A50

Hey all,

The Note 10 Android 10 update started getting pushed out last week, at the same time we approved the S10 update which we anticipate to become available for download within the next week or so.

With regards to the Samsung A50, we have no further info on this but if you look at the latest notice on the Samsung Members app (from the Galaxy App Store), it shows that the A50 Android 10 update isn't scheduled until May this year. This is Samsungs own schedule which we have no control or influence over. As soon as Samsung make the update available to us, we'll look to test and approve these as quickly as possibly, but it's unlikely we'll get that until closer to their schedule.


Hi. I'm from the Social Media Team.