Solved: 4G - Page 2

Anonymous · ‎30-04-2014

Hi all why can't I get 4g on my SAMSUNG S4 I have a new sim
I'm in a good coverage area
Cheers....

MI5 · ‎30-04-2014

@Anonymous wrote:
Ok did you check that LTE is enabled ?

They don't have the option Damien - fw update required

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎30-04-2014

Dont have LTE on my phone cheers

Anonymous · ‎30-04-2014

Yes cheers Rich posted it as the op said it

Anonymous · ‎30-04-2014

Had sim for about a week

Anonymous · ‎30-04-2014

You need to do a firmware upgrade go to settings about phone then check for update on wifi is the easiest way

MI5 · ‎30-04-2014

Dave
You can check for updates "OTA" on the phone (Settings >My Device >About Device >Software Updates)
or download Samsung Kies and update your phone that way.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎30-04-2014

Have you checked if there is a mast near you?

Anonymous · ‎30-04-2014

A mast wouldn't make an option appear on the phone it needs an update

Anonymous · ‎30-04-2014

Tried update I'm on latest version

Anonymous · ‎30-04-2014

Which version is it showing under about device?

O2

4G

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