Solved: Re: 4G

Anonymous · ‎11-03-2015

I am no longer picking up 4G

Anonymous · ‎11-03-2015

Please enter your postcode in the status checker as per the above post to see if the mast is down or if there are issues in your area

View solution in original post

Bambino · ‎11-03-2015

http://status.o2.co.uk/

I DO NOT WORK FOR O2

Anonymous · ‎11-03-2015

Please enter your postcode in the status checker as per the above post to see if the mast is down or if there are issues in your area

jonsie · ‎11-03-2015

Also try cleaning your sim card and rebotting the phone.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎21-12-2016

Same here. Ever since ive upgraded to 10gb deal. Ive lost my 4g. Since then ive had a new sim card. Ive tried it in 3 different phones. Ive reset my phone. Settings reset. Enable 4g. Still no 4g??? And rubbish customer service from O2. Really they should be ashamed.

jonsie · ‎21-12-2016

I almost guarantee that they have put you on a Blackberry data bolt on.

You need to call and insist they check the bolt on and ensure 4G is enabled on your account.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎21-12-2016

See comments on your duplicate thread.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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