cancel
Showing results for 
Search instead for 
Did you mean: 

2G/3G Nexus 4 Kitkat

Anonymous
Not applicable

After update Nexus 4 to kitkat 4.4 can not switch bandwidth of 3G to 2G, the only choice I have 3G. I tried sim card Tesco UK and O2 UK sim card. Only I can do that in the service mode *##4636##* I tried sim card Orange Poland and appeared 2G mode selection. Any suggestions?Please refer the matter to google....When will the fix for this problem?

Message 1 of 11
5,169 Views
10 REPLIES 10

jonsie
Level 94: Supreme
  • 93989 Posts
  • 610 Topics
  • 7019 Solutions
Registered:

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

It might be better asking this in the Google forum, as it's their update that has caused this.

 

https://productforums.google.com/forum/#!categories/nexus/nexus-4

 

I'm seeing the same since the 4.4 update.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 3 of 11
5,021 Views

Anonymous
Not applicable
O2 network or sim card because this problem only occurs at the O2, Tesco and Giffgaff. In service mode I can choose 2G
Message 4 of 11
5,017 Views

Anonymous
Not applicable
Already posted there but no techniques from google did not answer, O2 shall occur with this problem to Google.
Message 5 of 11
5,009 Views

MI5
Level 94: Supreme
  • 149394 Posts
  • 641 Topics
  • 28495 Solutions
Registered:
With the introduction of 4G it seems O2 have removed the 2G only option from a number of devices, for some reason ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 11
4,984 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

@MI5 wrote:
With the introduction of 4G it seems O2 have removed the 2G only option from a number of devices, for some reason ?

I'm puzzled, I'm not in a 4G area and no 4G sim but this change just happened with the 4.4 update.

 

Mine now looks as the picture above.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 7 of 11
4,978 Views

MI5
Level 94: Supreme
  • 149394 Posts
  • 641 Topics
  • 28495 Solutions
Registered:
It is strange but it can only be your sim card telling the phone that 2G is not available....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 11
4,972 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

The screen now shows H with no signal most of the time, but still does switch to E when needed, I just can't lock it to 2G.

 

Oh well back to Wi-Fi all the time when at home..............! slight_frown

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 9 of 11
4,969 Views

Toby
  • 11577 Posts
  • 520 Topics
  • 213 Solutions
Registered:
Looking into this guys, let me know if anything changes
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 10 of 11
4,966 Views