Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Why is this board read only?

Hello, Have you visited the Access For All board and are questioning why you're unable to post? I've recently reviewed the boards currently active in our Community, intending to reduce the number of boards and simplify our Community structure. After ...

Dave-O2 by Community Manager
  • 119 Views
  • 0 replies
  • 1 kudos

Resolved! Eygypt

Would you suggest roaming or airplane mode?

Stu6 by Level 1: Joiner
  • 196 Views
  • 1 replies
  • 0 kudos

Resolved! SIM card

I am upgrading to an iPhone 11 from an iPhone 7 but my sim won’t fit. Do I need to change the sim?

Tricia2 by Level 1: Joiner
  • 239 Views
  • 1 replies
  • 0 kudos

Resolved! Bill paying

How don’t pay my bill?

Valeri by Level 1: Joiner
  • 327 Views
  • 3 replies
  • 0 kudos

NHS discount issue NI number

I uploaded my payslip but my NI number is exed out. They are asking me to upload pic with NI number on it but how can I do this? Is there another way to do this? They have all other information which is correct. I should add it also wouldn't accept m...

Ali-1 by Level 1: Joiner
  • 332 Views
  • 3 replies
  • 0 kudos

Resolved! Spend cap

How do I change my spend cap

Resolved! Proof of purchase

Hi allI've just upgraded to a galaxy s24 ultra. I want to claim my free gifts associated with it. Where can I find my proof of purchase?

Bananas by Level 1: Joiner
  • 307 Views
  • 1 replies
  • 0 kudos

Resolved! Nearing end of contract

My contract ends on 2/3/24 and my next bill is due 3/3/24. I want to leave with any charges so when is the best day to request a pac code. I have been on hold on the phone for 2 hours this evening to discuss my account

Gillymcfc by Level 1: Joiner
  • 298 Views
  • 3 replies
  • 0 kudos

Resolved! Travelling to Nigeria, can I use my O2 SIM and how much will it cost

I am travelling to Nigeria for a week and I am wondering what is the best option for me to go by with my O2 phone. I pay monthly, the option on O2 package outside the euro zone are not clear. Can some help with some clarity please?

OG__78 by Level 1: Joiner
  • 503 Views
  • 1 replies
  • 0 kudos

Order confirmation

Order confirmation but still no phone 

Davyg by Level 1: Joiner
  • 163 Views
  • 1 replies
  • 0 kudos