Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Community Manager
  • 550 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 1616 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 3426 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 24783 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 4532 Views
  • 7 replies
  • 1 kudos

Audible Offer

Hi - I just upgraded my phone. Unfortunately the Audible offer does not work as I already have Audible membership. Does anyone know if I can change my offer?

HollyCK by Level 1: Joiner
  • 106 Views
  • 1 replies
  • 0 kudos

Airpods

Hi there, I received my new phone today but never received my new airpods I was ment to get free with it

Resolved! Samsung ultra 22

Hi I’m just wondering how long it willbe for my order of Samsung 22 ultra to be back in stock?

Amanda13 by Level 1: Joiner
  • 177 Views
  • 2 replies
  • 0 kudos

Resolved! international calling

Hi everyone I was just wondering how do I know if I can make international calls I don't want to try it and get a expensive bill

manticore by Level 1: Joiner
  • 140 Views
  • 1 replies
  • 0 kudos

Resolved! No signal after sim swap

Hi, I upgraded my phone and did the sim swap on the app to get my new phone working. It transferred and I had signal for a few hours and now it's gone and I don't have signal on either one of my phones/sims, old or new. I've tried reseting network, r...

megwebb by Level 1: Joiner
  • 618 Views
  • 2 replies
  • 0 kudos

Resolved! Reporting stolen phone

Can anyone help iv my phone has been stolen and I'm in Mexico I can't make a call to report it is there another way I can do this to block my phone maybe via email

Maudey10 by Level 1: Joiner
  • 106 Views
  • 1 replies
  • 0 kudos

Resolved! New plan

please im new to 02, I got a call from the customer service appealing to me subscribe to a contract of sim and phone which I did. I initially picked iphone 13 with a sim and the following day, I got the sim. Also I got an email that £9.99 will be ded...

Jos11 by Level 1: Joiner
  • 117 Views
  • 1 replies
  • 0 kudos

Resolved! Phone number

Hi I've just recently joined you and it appears that I have 2 numbers I can recieve calls and texts on one number but when I text back the text comes through on a different number

Gemma23 by Level 1: Joiner
  • 93 Views
  • 1 replies
  • 0 kudos