Samsung ear buds voucher

[PamN]

I keep receiving messages and emails reminding me to buy Samsung ear buds for £1. I recently only bought an A34. I've tried to use the code but it rejects.

[Cleoriff]

@PamN 

Check this guide Guide: Gift with Purchase  

If you need to contact O2, the numbers are in this link Guide: How to find help & contact O2 

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

[PamN]

Just checked the link and recommends I contact the social media team but it just brings me back to this site. The error message when I enter tge code is VMS (Voucher Management System) is not available currently. Please try again later. Been doingvthus for days now 

[madasaf1sh]

@PamN 

Trying to do this over the Christmas Weekend is not the best time, as it is when IT do system upgrades and changes..

The only option is to call the Sales Team on 0800 081 0255 and see if they can help.. No one on here can help

[Oxonian]

@PamN 

When the system is up and running again, please try to enter your code by copying and pasting it.

There have been a couple of reports on here of codes being rejected when, for example, a circle has been entered incorrectly - was it a numeric zero, a capital "O" or a lower case "o" ?