Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5215 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7568 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12265 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31109 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 10034 Views
  • 7 replies
  • 1 kudos

£10 monthly Rolling plan

Morning allCan anybody tell me why i have a pay as you go sim ordered with O2 shop where the packaging states for £10 a month i will get 30 GB of data but my O2 account states only 10 GB ???

Johnnydp by Level 1: Joiner
  • 230 Views
  • 2 replies
  • 0 kudos

Order stuck on processing

Ordered 2 devices on Saturday for next day delivery. Order never arrived and system says processing it’s Monday now and still processing and expected delivery date was yesterday. multiple calls to customer services and nobody can help just I may have...

Rayn001 by Level 1: Joiner
  • 530 Views
  • 3 replies
  • 0 kudos

Resolved! Insurance

I’d like to purchase phone insurance

Katya2 by Level 1: Joiner
  • 359 Views
  • 3 replies
  • 0 kudos

Returning item

I returned item before 14 days changed your mind policy but the problem is they still pushing me to pay for it , they did not cancel my loan device even it’s already returned. I call the costumer service many times but still I recieved loads of lette...

Mary29 by Level 1: Joiner
  • 453 Views
  • 6 replies
  • 0 kudos

Autistic child broke ipad

Hi my 11 year old autistic daughter had a meltdown and broke her ipad the screen is cracked and a slight bend in frame edge. She is heartbroken but I can't afford to get it fixed

Lise1 by Level 1: Joiner
  • 324 Views
  • 3 replies
  • 0 kudos

National Databank

Hi Everyone,This is my first post in this community, I live in the Kings Cross/Islington area of London and have been given a PAYG O2 Databank SIM card scheme and do not know of any Databank locations where I can obtain the complimentary data that is...