No out or incoming calls

[Mykro]

Can't make or receive calls. Is there a problem? Anybody else?

[jonsie]

Keep you eye on the status page

https://status.o2.co.uk/

We’re aware of an issue which might be affecting some customers making and receiving voice calls. Our technical teams are investigating. Data and text messages are not impacted. We apologise for any inconvenience.  

Updates will be shared here as soon they are available.

Keep rebooting once the issue is fixed

[RussMilf]

Why is there no online supprot guru's? this is a communication company that can't work from home???

[Wales1950]

5th May @13:45 I am unable to make or receive phone calls. I can't get through to anyone from o2, so as well as lockdown, now locked out of my mobile.. I can't see anything to say there is a problem on the o2 website or have I missed something ? Feeling fed up ! 

[O2Jamie]

@RussMilf

@Wales1950

We're aware of an issue which might be affecting some customers making and receiving voice calls. Our technical teams are investigating. Data & texts are not impacted. Sorry for any inconvenience. Updates will be shared here when they're available: https://status.o2.co.uk

[Wales1950]

Agree with you, need this like a hole in the head! 

[Wales1950]

Please hurry up and why is there no information on your website

[jonsie]

info

Keep you eye on the status page

https://status.o2.co.uk/

We’re aware of an issue which might be affecting some customers making and receiving voice calls. Our technical teams are investigating. Data and text messages are not impacted. We apologise for any inconvenience.  

Updates will be shared here as soon they are available.

Keep rebooting once the issue is fixed

[RussMilf]

@O2Jamie I have checked the status and it says all is normal in my area, this phone has been cut off. I can't get hold of o2 on the phone, so I am desperate to sort this out?

[O2Jamie]

@RussMilf  We apologise for the inconvenience, this issue is not area specific and effecting some customers. We do have our technical teams looking into it. All updates will be shared here - https://statuso2.co.uk