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No out or incoming calls

Mykro
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Can't make or receive calls. Is there a problem? Anybody else?

Message 1 of 19
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18 REPLIES 18

O2Jamie
O2 Support
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@Mykro

We're aware of an issue which might be affecting some customers making and receiving voice calls. Our technical teams are investigating. Data & texts are not impacted. Sorry for any inconvenience. Updates will be shared here when they're available: https://status.o2.co.uk
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Message 2 of 19
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Jen50
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My daughter has the same problem today with her phone..... anyone know why??

Message 3 of 19
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gmarkj
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Yes, there is.
If you searched the forum you would see 100's of threads all saying the same thing.
Check the link below for updates:
https://status.o2.co.uk/

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 4 of 19
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O2Jamie
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@Jen50

We're aware of an issue which might be affecting some customers making and receiving voice calls. Our technical teams are investigating. Data & texts are not impacted. Sorry for any inconvenience. Updates will be shared here when they're available: https://status.o2.co.uk
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Message 5 of 19
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Abigail14
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Yes, can’t dial out what is going on.
Lack of any information and getting more annoyed by the second as need phone for work calls
Message 6 of 19
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RussMilf
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I paid my bill late on 2 of my accounts, full service was resumed on 1 of them, but the other is still restrcted and can't make calls? it has been 4 days now and i can't get hold of anyone?

 

Message 7 of 19
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JD5
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Same here can’t make or receive calls. I can text but I need to be able to speak to people
Message 8 of 19
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Amreen
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I can not make calls
Message 9 of 19
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jonsie
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