New phone.

[Nuala]

I'm looking at buying a phone for my sister who lives in Dublin.
Needing to know if her Southern Ireland sim card will work on a phone bought in the UK?
Please & thanks.

[Cleoriff]

@Nuala 

All new phones bought from O2 are unlocked so she can use any sim.

[Nuala]

Even if I'm buying the phone from o2 in Northern Ireland and she is putting a Southern Ireland sim card in it?

[Nuala]

@Cleoriff

Even if I'm buying the phone from o2 in Northern Ireland and she is putting a Southern Ireland sim card in it?

[MI5]

@Nuala 

It depends on the phone.

Whilst most are factory unlocked or SIM free some are region locked (notably Samsung devices) so will need to be used on a local SIM first.

[Nuala]

She picked a Samsung galaxy A10

[Nuala]

@MI5

She picked a Samsung Galaxy A10

[MI5]

@Nuala 

To remove a Region Lock a culmitive call of 10 minutes needs to be made in the country of origin using a local sim card and the call made to a local telephone number.

After that, it will work anywhere.

[Nuala · Accepted solution]

@MI5

thank you for the help. Feel happy to go ahead and buy it now.

[MI5]

You're welcome 😊