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New phone.

Nuala
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I'm looking at buying a phone for my sister who lives in Dublin.
Needing to know if her Southern Ireland sim card will work on a phone bought in the UK?
Please & thanks.
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Nuala
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@MI5

thank you for the help. Feel happy to go ahead and buy it now.

View solution in original post

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Cleoriff
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@Nuala 

All new phones bought from O2 are unlocked so she can use any sim.

Veritas Numquam Perit

Girl in a jacket
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Nuala
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Even if I'm buying the phone from o2 in Northern Ireland and she is putting a Southern Ireland sim card in it?
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Nuala
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@Cleoriff

Even if I'm buying the phone from o2 in Northern Ireland and she is putting a Southern Ireland sim card in it?
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MI5
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@Nuala 

It depends on the phone.

Whilst most are factory unlocked or SIM free some are region locked (notably Samsung devices) so will need to be used on a local SIM first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Nuala
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She picked a Samsung galaxy A10
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Nuala
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@MI5

She picked a Samsung Galaxy A10
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MI5
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@Nuala 

To remove a Region Lock a culmitive call of 10 minutes needs to be made in the country of origin using a local sim card and the call made to a local telephone number.

After that, it will work anywhere.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Nuala
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thank you for the help. Feel happy to go ahead and buy it now.
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MI5
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You're welcome 😊
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 10
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