on 19-10-2022 10:04
I returned my airpods , yet 02 still charge me each month ... When I try to call I always get cut off during the call , Im at my wits end with this now and feel I am being scammed by this company
Solved! Go to Solution.
on 19-10-2022 10:09
Did you tell o2 you were returning them, and have they acknowledged they have them @Darryl2022 ?
You can try messaging o2 on social media if that works for you:
(Twitter | Instagram | Facebook)
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 19-10-2022 10:09
Did you tell o2 you were returning them, and have they acknowledged they have them @Darryl2022 ?
You can try messaging o2 on social media if that works for you:
(Twitter | Instagram | Facebook)
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 19-10-2022 10:41
on 19-10-2022 10:41
hello thanks for reaching out . yes 02 sent me the jiffy bag with return label attached , I kept the receipt from the post office . my problem is this is leaving me overdrawn...... Things are tight out here 02 please acknowlege this im getting no-where calling your customer service team ...
on 19-10-2022 11:07
Does the parcel show as delivered and/or signed for @Darryl2022 ?
Have you tried getting in touch with o2 on social media on the links above?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here