Solved: Re: I’m stuck in Philadelphia and can’t make any c...

Beverley70 · ‎29-09-2022

Hi all

im stuck in Philadelphia because of the hurricane and I can’t make any calls on my phone ,every time I try it’s saying call failed .

What can I do ?

gmarkj · ‎29-09-2022

Have you got a network connection (ie, not just WiFi) @Beverley70 ?

As you are online, have you tried calling people using WhatsApp or Messenger? Or using WiFi calling (if your phone will allow)?

Check the roaming guide Guide: Roaming MegaGuide to see if there are any tips that will help.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

gmarkj · ‎29-09-2022

Have you got a network connection (ie, not just WiFi) @Beverley70 ?

As you are online, have you tried calling people using WhatsApp or Messenger? Or using WiFi calling (if your phone will allow)?

Check the roaming guide Guide: Roaming MegaGuide to see if there are any tips that will help.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Breanna · ‎30-09-2022

Hi @Beverley70 were you able to get this worked out?

O2