About IanO52

IanO52 · 09-09-2022

I have purchased an S21 FE 5G with the free gift of the samsung chromebook. Unfortunately the pages i have been given by customer service are showing page not found? I have seen a few similar posts but am no wiser. Can anyone she'd light on the answe...

IanO52 · 29-07-2022

After negotiating an upgrade to my Galaxy A12 I plumped for an iPhone 12 5G with a great deal 150 GB, Unlimited texts and minutes. 6months disney+, £100 voucher and iTunes for 6months. I took my phone away on holiday to take my time setting it up, im...

IanO52 · 21-09-2022

Hi Sarah please see my response today.

IanO52 · 21-09-2022

Hi allIn reply to the people who asked me if I got sorted, yes and no. Firstly a big thank you to pgn for their help in pointing me in the right direction by using Resolver. Which can be found at the bottom of the complaints procedure on the "my O2 a...

IanO52 · 12-09-2022

Hi I've ended up going through resolver on recommendation. O2 have washed their hands of my issue by the way they promised to ring back but haven't.

IanO52 · 11-09-2022

Thank you pgn for your positive help.I would still like to know why and how in all decency as a customer services the agent has never rung back as promised. Thanks again.

IanO52 · 10-09-2022

The offer was traded through O2 so if the offer is no longer available it shouldn't be advertised as part of an O2 deal. Simple they are wrongfully offering something. Which is unlawful

O2

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