iPhone 16, iPad mini A17 Pro & Watch Series 10 Megathread + FAQ's

[Kei-M_O2]

Following on from the recent Apple event we're pleased to announce that the iPhone 16 range, the Apple Watch Series 10 & Watch Ultra 2 is available to buy on O2. See more 👇 for details and shop links.

Additionally, the iPad mini A17 Pro is also now available to pre-order for delivery from 23 October!!

iPhone 16

iPhone 16	iPhone 16 Plus	iPhone 16 Pro	iPhone 16 Pro Max

Apple Watch Series 10 & Watch Ultra 2

Apple Watch Series 10	Apple Watch Ultra 2

                                                                iPad mini A17 Pro

[ITFCJosh]

Anyone with 16pm Titanium white 256GB with up to 3 weeks delivery, have their status changed?? 

[Forumfan84]

I think my order maybe stuck  in system somewhere then as no updates since I pre ordered the watch. 

The preorders seem a mess with o2 this year for watches and iPhones. 

[garetc]

They do advertise it when they have a clearer idea what the delays could be, if you to order it now it’s saying over 4-weeks. The reason the lead times change is because they have no control over when they get the stock and Apple will only give rough estimates.

The UK is a small place, O2 have roughly 23million customers. AT&T in the US, Apple’s home market have 233million. O2 are small fish in a big pond and they can’t dictate to Apple or make demands. 

Where else are we all going to go? Even if we vote with our feet the demand and wait times will shift to the new network or retailer. Unless this is your first time pre-ordering this isn’t new, there’s delays every single year across all retailers and networks. 

[Ryan89]

Despite CS promising my delivery by tomorrow, I'm now being told the order hasn't even been processed and there a further delay of god knows how long. Am getting sick of being lied to by CS, order has been cancelled and currently in the process of cancelling my remaining contracts with them. Absolute shambles

[Harry213]

i think people have said it before but CS especially online just make things up as they go along.

I know you have said you have cancelled but I have had it previous years where CS were telling me the order is delayed for six weeks and then in the next hour I get a dispatch text,  this was for the iPhone 7 I believe so going back a few years.

as my delivery days was due to 20/09 I’m just going hold for another week or so before cancelling 

but I’ve stopped speaking to CS as like I said they make stuff up as they go along 

it’s a shame really all O2 need to do is just update our order status with some realistic updates 

[Roblloret28]

Has anyone else on here ordered the PM 1TB BLACK and had any status updates or delivery of their phone that was ordered on opening day of pre-orders and/or showing a 20th Sept delivery date?

[Benlfc]

@Forumfan84 I’ve had updates on my watch order, not sure if you have seen my previous comment to you?

[Benlfc]

@Forumfan84 follow this thread for the watch https://community.o2.co.uk/t5/Discussions-Feedback/Watch-Ultra-2-Black-Titanium-with-Milanese-Loop/t...

[Forumfan84]

Thanks will check it out 

[Harry213]

Assuming there's been no movement for others this evening?