iPhone 16 & Watch Series 10 Megathread + FAQ's

[Kei-M_O2]

Following on from the recent Apple event we're pleased to announce that the iPhone 16 range is available to buy on O2. See more 👇 for details and shop links.

iPhone 16

iPhone 16	iPhone 16 Plus	iPhone 16 Pro	iPhone 16 Pro Max

Apple Watch Series 10 & Watch Ultra 2

Apple Watch Series 10	Apple Watch Ultra 2

[Bloodangelz]

Also when I go onto UPS and put my order number in, nothing happens 

[chelsdunc]

 
and finally mine has arrived today. For reference I ordered on the 13th and was about 17:20 by the time I finally managed to get my order through. 

[jmilner]

Mine has come!

 Now to send my old one off for switch up tomorrow fingers crossed for a smooth process. 

[Benlfc]

@jmilner I have just gone through the switch up process with two phones, sent them off to them on the 24th, received by them on the 25th and the device plans have been settled yesterday/today. I suggest you use your own packaging, original box if you still have it and wrap it in bubble wrap. DO NOT USE the packaging they send you, if you do ensure you wrap it even more in bubble wrap

 

 

 

[jmilner]

@Benlfc 
Yeah I’ve put it in original box and my own packaging going to send in tomo aft, is that standard time for them to receive it, next day? And can I track it once I’ve sent it? Thanks 

[Benlfc]

@jmilnerit’s the tracked 24 service so typically delivered next working day, although they will say  that’s only an aim and not a guarantee. Yes it’s trackable 

[Adamj96]

Happy people are getting their phones now. I am still on processing with 20th delivery date and the option to cancel. I really don’t know what to do, I keep ringing but getting no where!

[jmilner]

@Adamj96 
Sounds like what other people were describing as a stuck order, not sure what to suggest though if like you say you’ve tried calling, definitely don’t even bother with the live chat though as they just make stuff up as they go along. If you mention to them on the phone that you have heard about “stuck” orders then that may help? Only guessing but hope you figure it out. 

[Adamj96]

yeah, I have mentioned that. They have raised a ticket which they said 48 hours for an answer and that was Friday 🙄 today they said someone raised the wrong type of ticket. Honestly can’t make it up 

[jmilner]

It's honestly so annoying how bad CS is, wishing you good luck🤞