iPhone 14 & Apple Watch - Megathread

[Chris_K]

If your iPhone order is taking longer to arrive than expected, please see our update here regarding the ongoing global supply chain issues currently being experienced by Apple.

iPhone 14

We're pleased to confirm Apple’s latest iPhone family - iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max - are all available to order on O2. See more details and shop links below.

Links for Pay Monthly customers
iPhone 14	iPhone 14 Plus	iPhone 14 Pro	iPhone 14 Pro Max
Links for Business customers
iPhone 14	iPhone 14 Plus	iPhone 14 Pro	iPhone 14 Pro Max

 

Watch Series 8, Watch SE & Watch Ultra

We're also pleased to confirm Apple’s newest Watch family are also available on O2 - that includes the Apple Watch Series 8, new Apple Watch SE and Apple Watch Ultra. More details on the links below.

Watch Series 8 - Stainless Steel	Watch Series 8 - Sport 45MM	Watch Series 8 - Sport 41MM

Watch SE 2nd Gen	Watch Ultra

Questions?

We know iPhone announcements and new launches are very exciting and we know you may have loads of questions, so before you call, tweet or facebook us, please check our extensive Q&A section below in case your question already has an answer.

Did you know that we have a dedicated Sales Team you can reach via the O2 Twitter and O2 Facebook social media profiles? If you're due an upgrade or simply want to check your options, then feel free to get in touch and we'll see what's what.

We will add more Q&A's over time but if you've got a question not listed, please feel free to reply to this thread and let us know.

[SHADOWSNEAX]

128GB Deep Purple 14 Pro Max on 20th September 

[JordanJJS]

So in the end, I managed to snag an iPhone 14 Pro Max 128GB Deep Purple from Apple before O2 ever fulfilled the pre-order. I cancelled it with them.

Pretty happy overall, but I don’t think I’ll be pre-ordering from them again.

[gatrell]

Thanks for trying to help, I've just emailed credit referrals to see if they can help.

If they can't then I'll have to move provider or wait till they accept my credit again.  I'm told this could be longer than 30 days, even though they have already approved me 3 times 🤣😬

[SHADOWSNEAX]

A huge warning to anyone having their Iphone delivered by DHL.

Mine should've come Monday, scanned onto van and nothing, same again Tuesday scanned onto van and nothing.

I checked their website and they posted a service update specifically regarding Iphone/Apple deliveries.

It seems they are holding back all iphone/apple products in their warehouse until a designated day, then sending a van out with just apple products/iphones and delivering them all on the same day. So don't expect to receive it next day if DHL is your courier unless you get lucky. They will hold it back until a day that suits them and then send them all out together in one go.    

https://www.dhl.com/content/dam/dhl/local/gb/dhl-parcel/documents/pdf/gb-parcel-apple-launch-october...

Shameful from DHL and terrible service. Hope and pray you get DPD

[younggriff]

Anyone still waiting deep purple pro max Northern Ireland

[NAF-ALL]

Ordered 14 Max Pro 512 Deep Purple 10/10/22 nothing yet... So disappointing, not a whisper of an update on eta or anything.

[madasaf1sh]

@NAF-ALL 

Speak to Apple they have major issues with getting iPhones outside of their own sales channels, and now some of the Foxconn factories in China are closed its going to get a whole lot worse...

All UK networks and non Apple direct channels are in the same boat... 

You can always st

[madasaf1sh]

Just to add to the above, FoxConn, have announced a reduction in production of the iPhone 14 

https://www.mobileworldlive.com/devices/news-devices/foxconn-downgrades-outlook-as-iphone-output-slo... 

You could be in for a very long wait if you want a iPhone 14.... 

[Chris_K]

Morning all,

I just wanted to pop in to apologise for the ongoing delivery constraints regarding iPhone - particularly the Pro and Pro Max models. When you order, you're shown (or quoted, if ordered by phone or in-store) an estimated delivery timescale which is when we aim to deliver within. Unfortunately the global supply chain issues currently being experienced by Apple are ongoing which is something that impacts all retailers worldwide, and is also something that is likely to mean potential delays to some orders.

We haven’t been given confirmed delivery dates by Apple, but we anticipate that the stock will be delivered within the next few weeks. We'd like to reassure customers that as soon as your order is able to be fulfilled, you'll receive confirmation your device has been dispatched or is ready to be collected from your nominated store. Just to emphasise, our customer service teams are unable to provide you with any more accurate delivery dates or timescales; as soon as we have stock to fulfil your order, you'll be notified.

If you would like more information on this ongoing situation, please visit the Apple website where they have a statement and further details.

[Cleoriff]

Thanks for the update @Chris_K . 

I know it can't be helped but such a shame for those who expected the phone to give as Christmas gifts.