08-09-2022 16:33 - edited 21-11-2022 11:54
08-09-2022 16:33 - edited 21-11-2022 11:54
If your iPhone order is taking longer to arrive than expected, please see our update here regarding the ongoing global supply chain issues currently being experienced by Apple.
We're pleased to confirm Apple’s latest iPhone family - iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max - are all available to order on O2. See more details and shop links below.
We're also pleased to confirm Apple’s newest Watch family are also available on O2 - that includes the Apple Watch Series 8, new Apple Watch SE and Apple Watch Ultra. More details on the links below.
We know iPhone announcements and new launches are very exciting and we know you may have loads of questions, so before you call, tweet or facebook us, please check our extensive Q&A section below in case your question already has an answer.
Did you know that we have a dedicated Sales Team you can reach via the O2 Twitter and O2 Facebook social media profiles? If you're due an upgrade or simply want to check your options, then feel free to get in touch and we'll see what's what.
We will add more Q&A's over time but if you've got a question not listed, please feel free to reply to this thread and let us know.
15-10-2022 13:26 - edited 15-10-2022 13:35
15-10-2022 13:26 - edited 15-10-2022 13:35
...and now I feel stupid, the old sim does fit. It slots in slightly differently or I got one of the trays upside down or something
AT least it's working now but they said I'll need a new sim for 5G but there's no rush for that as we don't get 5G coverage anywhere near where I live.
Many thanks.
16-10-2022 10:39
16-10-2022 10:39
...and now, of course, they've disabled the old sim, grrr. So I've no phone until the new sim gets here next week. Great.
18-10-2022 22:51
Just gonna put this out there if anyone still wondering about time scales. This my experience an how long I’ve had to wait. Ordered 16th sept. 512gb purple pro Max. Had email today saying dhl delivering tomorrow. So based on that right now it apprx a 5 week turn around from time of order. Hope this may help anyone wondering.
18-10-2022 23:28
18-10-2022 23:28
Really appreciate this! I ordered mine to the store on the 20th of September and I'm still waiting now! It's relieving to hear people are getting theirs!
18-10-2022 23:36
18-10-2022 23:36
Just thought I'd share how it's been for me. Pretty much between 4 and 5 weeks. For me the worse part is the lack of any communication from O2. To the point I had in mind to ring them in the morning
18-10-2022 23:40
18-10-2022 23:40
I had 2 texts - one confirming my pre-order, and then one two days later stating that they're sorry I haven't received my item yet, and they're "expecting more very soon." Haven't heard a thing since!
18-10-2022 23:47
18-10-2022 23:47
I had the same. But for a communication company to not communicate isnt right. There a lot of time between 2 days an 4 an half weeks. Hope you get lucky soon bro an it your turn. But it seems it happening an it just a waiting game
20-10-2022 07:44
Item ordered 26-Sept - iPhone Pro Max 256Gb in deep purple.. got word that it is being delivered today via DPD 🙂
20-10-2022 08:29
Good luck @grand_poobah 👍
Veritas Numquam Perit
20-10-2022 10:12
Hi All,
I’ve ordered a 14 pro max 1tb purple on 19/09/22 but no updates yet.
Anyone else in the same boat? Has anyone had a 1tb purple delivered yet?