Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Welcome & News

Reply
Highlighted
Posts: 73,142
Topics: 557
Registered: ‎04-01-2009

Re: The Samsung Galaxy Note 10, 10+ and 10+ 5G available on O2!

They say imitation is a form of flattery...

Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎13-08-2019

Re: The Samsung Galaxy Note 10, 10+ and 10+ 5G available on O2!

Hi.

 

I pre-ordered the Samsung Note 10 on 09.08.2019 and was told it would be sent out on 23rd August 2019, does that mean the phone itself is being released on 23rd August?

And will it be dispatched on that day?

Also, how long goes delivery take?

Highlighted
Posts: 76,794
Topics: 700
Registered: ‎14-01-2013

Re: The Samsung Galaxy Note 10, 10+ and 10+ 5G available on O2!


@Afsana wrote:

Hi.

 

I pre-ordered the Samsung Note 10 on 09.08.2019 and was told it would be sent out on 23rd August 2019, does that mean the phone itself is being released on 23rd August?

And will it be dispatched on that day?

Also, how long goes delivery take?


@Afsana 

The opening post on the thread states this...

The Samsung Galaxy Note series is now available to pre-order online on O2’s revolutionary custom plans. Customers can also pre-order the Samsung Galaxy Note 10 and Note 10+ 5G in-store from Thursday 8th August – before all the handsets go on general sale from the 23rd August

 

The delivery will be after 23rd and dependent on stock levels

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Highlighted
Posts: 13,203
Topics: 78
Registered: ‎14-01-2014

Re: The Samsung Galaxy Note 10, 10+ and 10+ 5G available on O2!

The 23rd will be delivery day, as said.. stock levels dependant


Highlighted
Community Manager
Posts: 6,286
Registered: ‎23-07-2014

Re: The Samsung Galaxy Note 10, 10+ and 10+ 5G available on O2!


@Afsana wrote:

Hi.

 

I pre-ordered the Samsung Note 10 on 09.08.2019 and was told it would be sent out on 23rd August 2019, does that mean the phone itself is being released on 23rd August?

And will it be dispatched on that day?

Also, how long goes delivery take?


Hi @Afsana

Awesome to hear you've pre-ordered the Note 10. I'd love to hear how you find it when you receive it and have had a chance to try it out! Smiley Happy

 

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature

Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎19-08-2019

Re: The Samsung Galaxy Note 10, 10+ and 10+ 5G available on O2!

I pre ordered a note 10 plus 5G will I get it on launch date as there's not information on my order at the moment.
Highlighted
Posts: 90,511
Topics: 539
Registered: ‎04-04-2012

Re: The Samsung Galaxy Note 10, 10+ and 10+ 5G available on O2!

@RikerZone 

There won't be any updates until your phone is dispatched.

We don't have any stock level info here so you'll need to call customer service please.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
O2 Social Media Team
Posts: 1,308
Registered: ‎27-11-2013

Re: The Samsung Galaxy Note 10, 10+ and 10+ 5G available on O2!

Today is the day. Today, is the Samsung Galaxy Note 10 launch day. For those who pre-ordered, hopefully your devices will be on the way to you today. Some variants did have back order deliveries - which would have been indicated when you pre-ordered, so we hope you'll receive them soon if you're one of those customers.

@viridis - You're going to hate me, but I used O2 Recycle to trade my Sony Xperia 1 in, to upgrade to the Note 10+ 5G. It's good to be back home with Samsung! <3

Hi, I'm from the O2 Social Media team
alert We're unable to access your account from the O2 Community. alert
 Tag me for any O2 product or service issues.
Tag @Martin-O2 or @Marjo for anything else.
Highlighted
Posts: 13,203
Topics: 78
Registered: ‎14-01-2014

Re: The Samsung Galaxy Note 10, 10+ and 10+ 5G, out now on O2!

Turncoat!


Highlighted
Posts: 13,203
Topics: 78
Registered: ‎14-01-2014

Re: The Samsung Galaxy Note 10, 10+ and 10+ 5G, out now on O2!

Did you ever have an XZ Premium before @Chris_K ?
Just wondering ...