TU Go is closing 30th November

[Chris_K]

Hey all,

We see some of you have already spotted this but we wanted to confirm that the TU Go app & service will be ending on 30th November. We’ll be notifying all customers that have the TU Go app about this from today, Tuesday 17th October, through to Friday 20th October.

While TU Go is ending, we’re continuing to offer alternative calling options for our customers. More information can be found here. As VoWifi (Voice over Wifi, part of our Wifi and 4G calling capabilities) continues to develop, we’re working with our vendors to expand the selection of handsets that we offer with Wifi and 4G calling capabilities. A full list of currently supported devices can be found here, where we will also add future devices when they’re available.

If the device you’re currently using doesn’t support Wifi and 4G calling, you can check the My O2 app or get in touch with our customer service team (202 from an O2 Pay Monthly mobile, 8002 from O2 Business mobile) to see what upgrade options are available to you.

We recommend that all TU Go users make copies of any stored messages or images that they have saved on the TU Go app, as the app won’t be accessible from 1 December.

A thank you
We know that some of our O2 Community members helped test the TU Go app during beta trials and provided varied and fantastic feedback which helped our team shape the app, add new features and fix any bugs. We hope you’ve enjoyed using TU Go, and again want to thank anyone from the O2 Community that helped us.

More information on the closure of TU Go can be found here: https://www.o2.co.uk/apps/tu-go

[Anonymous]

Maybe they have changed their minds at the last moment. 

[Cleoriff]

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@Anonymous wrote:

Maybe they have changed their minds at the last moment. 

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Wishful thinkng.....:smileywink:

[jonsie]

Glass half full innit..... 

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@Cleoriff wrote:

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@Anonymous wrote:

Maybe they have changed their minds at the last moment. 

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Wishful thinkng.....:smileywink:

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[Anonymous]

I have a feeling it is about to be fully empty....

Jules

[Anonymous]

O2 you have made a bad decision. I wondered how many people apart from myself will be disgruntled with the loss of TuGo and I'm amazed to see hundreds of similar posts. O2, stick your neck out a little more to please your loyal customers like myself who's been with you for many years

[cheshboy]

It is still working !

[Cleoriff]

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@cheshboy wrote:

It is still working !

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Not sure. It was at 1.38am this morning....?

[cheshboy]

And still working at 0800!

[MI5]

If we make enough fuss about it still working I'm sure they will hurry themselves up!

[Anonymous]

i use tuGo all day everyday from my desktop - great for productivity.  Shocked that i saw this all a bit late.  Hope they can find a way to keep it a live.  Only reason i'm with O2.