TU Go is closing 30th November

[Chris_K]

Hey all,

We see some of you have already spotted this but we wanted to confirm that the TU Go app & service will be ending on 30th November. We’ll be notifying all customers that have the TU Go app about this from today, Tuesday 17th October, through to Friday 20th October.

While TU Go is ending, we’re continuing to offer alternative calling options for our customers. More information can be found here. As VoWifi (Voice over Wifi, part of our Wifi and 4G calling capabilities) continues to develop, we’re working with our vendors to expand the selection of handsets that we offer with Wifi and 4G calling capabilities. A full list of currently supported devices can be found here, where we will also add future devices when they’re available.

If the device you’re currently using doesn’t support Wifi and 4G calling, you can check the My O2 app or get in touch with our customer service team (202 from an O2 Pay Monthly mobile, 8002 from O2 Business mobile) to see what upgrade options are available to you.

We recommend that all TU Go users make copies of any stored messages or images that they have saved on the TU Go app, as the app won’t be accessible from 1 December.

A thank you
We know that some of our O2 Community members helped test the TU Go app during beta trials and provided varied and fantastic feedback which helped our team shape the app, add new features and fix any bugs. We hope you’ve enjoyed using TU Go, and again want to thank anyone from the O2 Community that helped us.

More information on the closure of TU Go can be found here: https://www.o2.co.uk/apps/tu-go

[MI5]

Cool, I'll check it out.

[Anonymous]

Thanks v much

[Cleoriff]

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@Anonymous wrote:

Thanks v much

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Best of luck @Anonymous

[Anonymous]

Tu Go is still available to download on the iOS App Store, just sums up the total incompetence of O2.

[Anonymous]

It is still on the Android store one too. 

[jonsie]

And on Google Play.. 

[image size edited]

[Anonymous]

The O2 twitter feed is also full of angry customer comments

[jonsie]

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@Anonymous wrote:
The O2 twitter feed is also full of angry customer comments

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That does not surprise me and neither should surprise the Twotters at O2! 

[Cleoriff]

Still working for me. Had a text from son and husband 10 minutes ago...both came in via Tu....

[jonsie]

I'm interested to see what happens when they pull the plug. As @Bambino says,  if it's anything like the email farce...