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Posts: 79,604
Topics: 708
Registered: ‎14-01-2013

Re: O2 sim-ply gives customers even more data

So glad I have so much support. Yeah right Rolleys......

Oh and noted...you can sort out your own editing errors from now on @adamtemp64 and @jonsie tongue

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Posts: 2,174
Topics: 124
Kudos: 176
Registered: ‎06-11-2014

Re: O2 sim-ply gives customers even more data

Hahahah, if you were a fish you'd never has past the Parana phase Smiley Very Happy
Current Phone: Sony Xperia XZ Premium
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Level 7: Part Timer
Posts: 385
Registered: ‎21-04-2013

Re: O2 sim-ply gives customers even more data

[ Edited ]

@jonsie wrote:

I would give 202 a call. not sure why a bolt on would be unavailable....


Maybe as i still have some monthly allowance data left it doesnt show bolt ons? Who knows. If i need anymore this month will ring them

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Anonymous
Posts: 0

Re: O2 sim-ply gives customers even more data

I've just gotten The Works One Off Bolt On - will this roll over? The My O2 app says it's to be removed on 30 Mar.
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Posts: 95,040
Topics: 543
Registered: ‎04-04-2012

Re: O2 sim-ply gives customers even more data

As far as we understand, yes, it should roll over into the next month.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
Posts: 11,573
Registered: ‎13-08-2012

Re: O2 sim-ply gives customers even more data

Sorry for the delay guys, we'll get you some more answers from your posts soon! Smiley Happy

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Level 1: Joiner
Posts: 1
Registered: ‎31-03-2016

Re: O2 sim-ply gives customers even more data

Whilst we wait for Toby to get back to us on the questions already raised, I have another one for him to seek an answer to:

 

If I buy a bolt on, then opt-out just before the renewal date, will the unused portion still be carried forward, and for how long will it be available?

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Posts: 95,040
Topics: 543
Registered: ‎04-04-2012

Re: O2 sim-ply gives customers even more data

The original bolt on will carry over to the next month.
There is no requirement to have it recurring.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 75,669
Topics: 561
Registered: ‎04-01-2009

Re: O2 sim-ply gives customers even more data