With our previous commitment to rolling out 4G in more-and-more locations, coupled with our recent spectrum acquisition and rapid roll-out of it, we're going to use this thread to announce new locations where 4G has gone live so you can keep up-to-date on the latest roll-out news. We'll update this thread each week (usually Fridays) with new location announcements.
This weeks announcement?
Rollout continues throughout December, though no locations have been announced on Social Media. We'll look to start these up again in early 2019.
Other locations: As we have over 17,000 locations across the UK with 4G coverage, it's not feasible to list them all in this thread. We've included new locations we've 'switched on' since the start of 2018, and will update this list weekly.
Coverage: If you'd like to check coverage levels in other locations not mentioned in this thread, you can use our coverage checker here. If you're in a location that doesn't yet have 4G, we are bringing 4G to more and more locations - so we hope you'll see the benefit of our network & spectrum investments in the near future.
Network issues: Unfortunately unforeseen faults and issues can happen, but when they do, our network teams look to resolve these as a priority for our customers. If you're experiencing issues where you normally have good coverage and signal, you can check service status updates here. You can also check out our self help guide here which may help resolve your issue, and we have a video here that may help you resolve any issues you may have.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
@Chris_K Thanks for this perhaps also an Idea for the o2 blue news site as well weekly for wider coverage
From a rural perspective
Just a quick question @Chris_K - do locations that get switched on from now automatically include the new frequncies, or would they get "old" 4G and then get updated?
It's a bit of a mixture - our focus is on continuing our network modernisation programme to bring 4G and network improvements to as many locations as possible and with that, our network team will analyse each location to decide which part of our spectrum will be most suitable.
Just updated original post with new locations where 4G is live in beautiful Stirlingshire.
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