08-04-2024 09:14
Good morning folks
Following on from the announcement shared in November, that Disney had launched a new Disney+ pricing structure with three separate plans: Standard With Ads, Standard, and Premium. We now also have some exciting news to share 🥁
From today Monday 8 April, we're introducing these Disney+ options within Extras. This means all NEW customers will now be able to choose which Disney+ plan is right for them. We recognise everyone is different, and requirements will vary across each household so the need for flexibility is vital ✔️
The key features of each plan can be seen on our website HERE and below ↘️
EXISTING customers who currently have an active Disney+ Extra and are out of their promotional period will be able to manage their subscription easily via their My O2 account and select ANY Disney+ Plan to suit their viewing needs. If you currently have an active Disney+ Extra within your promotional period, don't worry, once this period ends you will then have the flexibility to choose which Plan is right for you again within your My O2 account 😎
You can also find some useful FAQS below ↘️
How do I get the Disney+ Extra?
If you’re joining O2 or upgrading, you can choose Disney+ as your included Extra when completing your order online, in-store or over the phone. Your Extra will last for one, three or six months, depending on the tariff you've chosen.
Tariffs sold through other parties or partner channels may not have the same benefits compared to direct purchases from O2.
If you’re already an O2 customer and you’re not ready to upgrade yet, you can add Disney+ as a paid Extra to your monthly bill – just go to My O2 or call us on 202 from your O2 mobile to get it added. You can get our Disney+ offer in My O2 by going to the ‘Offers’ or ‘Extras’ section.
Can I have Disney+ as an included or paid Extra if I’m already a subscriber?
Are there any special conditions for the Disney+ paid Extra?
When will the £2 airtime discount be added to my account?
When you sign up for the Disney+ Premium plan Extra, we’ll send you a link to activate it. As soon as you’ve done that, we’ll add the £2 monthly discount to your airtime plan. If you add it part-way through a billing month, both the £7.99 monthly cost of the Disney+ Extra (worth £10.99) and the £2 discount will be added on a pro-rata basis.
After the 6-month minimum, will I still get £2 a month off my airtime bill?
You can also find more help and advice on Disney+ HERE and on Extras HERE
Full terms can also be seen HERE
Please share below what is going to be first on your watchlist 📺
Thanks for listening 😉
19-04-2024 08:47
Hi @Dave-O2 - any chance this could be added into @jonsie 's excellent Guide: Adding and removing O2 Extras doc, if he is amenable?
19-04-2024 08:57
19-04-2024 09:00
Oooh this is good I might decided to down grade then to the £4.99 package instead of paying £7.99 thank you
19-04-2024 09:13
19-04-2024 09:13
Morning @pgn
As @jonsie has mentioned, the edit has already been made 😉
19-04-2024 09:20
19-04-2024 09:20
19-04-2024 11:08
19-04-2024 11:08
17-05-2024 12:39
How do I cancel the Disney+ extra I no longer require it?
17-05-2024 12:43
Follow the guide below @Bob1231
Guide: Adding and removing O2 Extras
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
27-05-2024 19:04
I've just down graded to the 4.99 package got a email from 02. Got adverts now but don't last long doesn't bother me at all