Delayed - June Community rewards - Page 2

Martin-O2 · ‎06-07-2018

Hey everyone,

I know a few of you have been wondering what's happening with June's Community rewards. Unfortunately we've had some issues with the Community platform this week and have not been able to extract the necessary data to calculate the rewards.

The issue has been reported and were waiting for a fix. To confirm, the rewards are still in play and we hope to post June's results early next week once the issues are sorted.

Apologies for the delay and we hope everyone has a lovely weekend.

Martin, Marjo and Emilie

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pgn · ‎06-07-2018

@Glory1 wrote:
... particularly love your signature @pgn it is so relevant to the present idiot sitting in the White House.

You could say that, I could not possibly comment...

PS: Thank you 👍

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MI5 · ‎15-07-2018

Is it not fixed yet or did I miss the announcement?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎15-07-2018

@MI5 wrote:
Is it not fixed yet or did I miss the announcement?

There's been no announcement.

I thought it would be fixed at the same time as the LIthium Platform issues were resolved

Veritas Numquam Perit

pgn · ‎15-07-2018

@MI5 wrote:
Is it not fixed yet or did I miss the announcement?

Big Bookie's bill to settle, @MI5?

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Anonymous · ‎15-07-2018

They said they would be announced last week but weren’t

MI5 · ‎15-07-2018

Thought so.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎15-07-2018

No worries here, O2 Ask syndrone innit....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎16-07-2018

Hey everyone,

We're waiting on a fix for the data extract. It's been raised as a high priority and we'll let you all know the moment it's working again and we can calculate last months rewards. Apologies again for the delay!

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?